For some people, shopping is an exciting activity. Both at
the mall and online at the market place, shopping is very tempting, right? From
those who only wanted to give one item, all of a sudden they bought all kinds.
When it comes to shopping habits, we've probably received
the advice often enough to “buy what you need, not what you want”. Because, if
we can't control our desires, what we might get is regret.
Impulsive
Buying
Shopping
behavior is closely related to what is called "impulsive buying”.
According to Rook (1987) there are three main features in impulsive buying,
namely buying goods that are (1) unplanned, (2) difficult to control, and (3)
accompanied by emotional responses. Impulse buying occurs when a person
experiences the urge to buy something immediately without thinking about the
consequences.
So, in
other words, impulsive buying is the behavior of buying something without
careful thought, or buying spontaneously without rational reasons and only
based on feelings.
Impulsive
Buyer Personality
According
to Gray (1975) there are two systems in the human brain. The first system is
called the Behavioral Activation System (BAS). This system is responsive to
incentives and cues for reward, and regulates approach behavior. The second
system is the Behavioral Inhibition System (BIS), which is responsive to cues
of punishment, frustration, and uncertainty, and regulates avoidance behavior.
Each of
these systems has a sensitivity that varies among individuals. People with BIS
are highly reactive and prone to stress and anxiety. Whereas people with highly
reactive BAS are prone to impulsivity, and they are less able to resist stimuli
that trigger approach behaviors. The biological basis of impulsivity then
provides the basis for chronic individual differences in impulsive buying.
Research
conducted by Ramanathan and Menon (2006) reports a correlation of 0.35 between
scores on the BAS scale and impulsive buying tendencies. This led to the
discovery of a relatively strong correlation between impulsive buying
tendencies and assessment of the big five personality traits.
What is
meant by the big five personality are the five basic personality dimensions,
which have been found universally and are relatively chronic throughout life.
The five personality dimensions are extraversion, agreeableness, conscientiousness,
emotional stability and openness. Impulse buying tendency is positively
correlated with extroversion and negatively correlated with conscientiousness
and openness. Thus, these results suggest that impulse buying has a chronic
component that is rooted in personality.
Buying As A
Symbol Of Value And Identity
The
activity of buying goods can symbolize a lifestyle, group and social status,
class, religion, and others, so that buying goods can be said to be an activity
that represents these things. Individuals will usually try to highlight
"who they are" when the individual feels threatened, one way is to
buy goods that represent the lifestyle, class, or status they want to
strengthen. Thus, it can be said that impulse buying is intended to clarify,
confirm, or express one's identity. As for the purpose of impulse buying, it
can be seen from what objects are bought impulsively.
This
phenomenon is in accordance with the theory put forward by Wicklund and
Gollwitzer, known as the theory of symbolic self-completion. This theory states
that individuals always have a need to explain and confirm who they are. This
theory assumes that the symbol of completion is an indicator of an individual's
position in relation to the goals he has set himself, and wants to show to
others. So that the formation of symbols of completion as symbols that are
considered as a certain identity.
This act of
impulsive buying is driven by identity problems as illustrated by this symbolic
self-completion theory, in which the theory states that this occurs as a result
of differences between the individual's "the real self" and the
"ideal self". This impulsive purchase causes the individual to find
materialistic values that exist in the ideal self.
Lack of
Awareness of Self Control
Impulsive
buying behavior is said to be synonymous with a person's lack of ability to
control himself. Supposedly, that person can exercise conscious self-control in
resisting the temptation to buy the desired product. This control can take the
form of thinking before spending money, moving away from the product being
displayed, or controlling emotions.
What causes
a person to lack self-control? Baumeister (2002) explains that there are three
things that cause individual failure to control themselves.
First,
because of a conflict of goals. For example when a person has two opposing
desires: to save money and to satisfy cravings.
Second,
self-control can be damaged by behavior that is not monitored. An example is
when a dieter violates his dietary standards, so he stops monitoring the food
consumed and even consumes more.
Third,
because of mental fatigue. Self-control certainly requires mental resources, so
when someone is mentally exhausted, they automatically lack these resources.
Impulsive
vs Compulsive
O'Guinn and
Faber (1989) define compulsive buying as repeated and persistent buying
behavior that occurs in response to negative events or emotions. The main
motive behind this behavior is to relieve those negative feelings.
Compulsive
buying is often associated with psychological aspects such as low self-esteem
and negative emotions. It is also associated with high but unstable
self-esteem, as observed in individuals with narcissistic personalities (Rose,
2007).
In
addition, it is associated with entrenched pathological conditions such as mood
and anxiety disorders, as well as impulse control disorders associated with
substance use and eating disorders (Black, 2007).
At first
glance, compulsive buying may resemble an extreme form of impulse buying. Both
behaviors share common motivating factors, including materialistic values and
concerns about identity. Conversely, impulsive buying tendencies correlate with
low self-esteem and negative emotions.
Both
compulsive buying and impulsive buying behavior are associated with a lack of
awareness and resistance to change (Mowen & Spears, 1999; Verplanken &
Herabadi, 2001).
SelfRegulation
and Impulsive Buying
Impulsive
buying is an example of a person's inability to regulate himself. Meanwhile,
self-regulation is the ability to regulate thoughts, feelings, and behavior
according to desired standards. For example, managing spending money, sorting
out what needs and wants are.
In the
adolescent group, which is generally referred to as the period of searching for
one's identity, it is natural that they are susceptible to influence,
wishy-washy, and unstable. In fact, impulsive buying is often found in
adolescents as a fulfillment of social needs. Purchasing trending items aims to
get validation from peers. Therefore, this behavior or habit can become a big
problem, especially if the financial condition is limited.
Therefore,
with self-regulation individuals can control impulsive buying behavior to
achieve predetermined goals and reduce anxiety, unhappiness, and improve
psychological well-being, thus helping individuals to create strategies that
can help them complete their lives.
How to
Prevent Impulsive Buying
One of the
main tricks in preventing impulsive buying is reducing information about the
desired item. Stay away from information in various ways such as setting the
timeline of social media platforms and comparing whether the product you see is
worth the price offered
There are
several tips to prevent someone from getting caught up in impulsive buying,
including:
- Remember
again on our goal of managing finances.
- Don't
forget to consider the value and function of the item you want to buy.
- Take a
certain time range. For example, when you want to buy something, think about it
for 24 hours, do you still want to buy that item or is it just a momentary
wish?
- Think about
the sustainability of goods. Will this item last? Are you going to use it
continuously?
- Be mindful.
So, for
those of you who like to shop online, don't get easily poisoned by spills and
just check out.
***
Editorial Team:
Athallah Faiq, Sherli Dewanti, Abi Dwi Nugroho, Anjani Layla
Nafteta Faluty, Athira
Kamilia Fitri, Halwa Adinda Anggie, Khaironnisa Faadihillah
==
Source:
- Ramanathan, S., & Menon, G. (2006). Time-varying effects
of chronic hedonic goals on impulsive behavior. Journal of Marketing Research,
43, 628–641.
- Gray, J. A. (1975). The psychology of fear and stress. New York:
McGraw-Hill.
- Verplanken, B., & Sato, A. (2011). The psychology of
impulse buying: An integrative self-regulation approach. Journal of Consumer
Policy, 34, 197-210.
- DeSarbo, W. S., & Edwards, E. S. (1996). Typologies of
compulsive buying behavior: A constrained clusterwise regression approach.
Journal of Consumer Psychology, 5, 231–262.
- Dittmar, H. (2005a). A new look at ‘compulsive buying’: Self discrepancy and materialistic values as predictors of compulsive buying tendency. Journal of Social and Clinical Psychology, 24, 832–859.
- Faber, R. J., & O’Guinn, T. C. (2008). Compulsive
buying: Review and reflection. In Haugtvedt, Herr, & Kardes (Eds.),
Handbook of consumer psychology (pp. 1039–1056). New York: Erlbaum.
- Hanley, A., & Wilhelm, M. S. (1992). Compulsive buying:
An exploration into self-esteem and money attitudes. Journal of Economic
Psychology, 13, 5–18
- Kyrios, M., Frost, R. O., & Steketee, G. (2004).
Cognitions in compulsive buying and acquisition. Cognitive Therapy and
Research, 28, 241–258.
- Yurchisin, J., & Johnson, K. P. P. (2004). Compulsive buying behavior and its relationship to perceived social status associated with buying, materialism, self-esteem, and apparel-product involvement. Family and Consumer Sciences Research Journal, 32, 291–314.